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DELIVERY
Christmas Delivery:
Online orders should be placed before Thursday 14th December for Pre-Christmas delivery.
All domestic orders are delivered via Star Track. All orders can be tracked via the Australia Post website here.
Once your order has been dispatched, you may receive status updates via email or SMS from our delivery partners.
See below delivery timelines for Australian metro and regional.
Please be aware that some orders may be shipped from different locations and arrive separately. Thank you for your patience.
DESTINATION
DELIVERY TIME
ORDERS UNDER $65
ORDERS OVER $65
Australian Metro
2 - 5 Business Days
$10
FREE
Australian Regional
2 – 10 Business Days
$10
FREE
For delivery to New Zealand please go to our New Zealand site by clicking "NZ" at the top right, or in the menu on a mobile device.
DELIVERY FAQS
What if I am not home when my parcel arrives?
All of our parcels will require a signature upon delivery. If you are not home to sign for delivery, our delivery partner will take your parcel to your local Post Office for collection. Alternatively, you may provide us with authority to leave the parcel at a safe place at your chosen address, by ticking the box at the checkout.
How do I change my delivery address after my order has been placed?
We start processing and packing your order as speedily as possible after you click ‘Place Order’. This helps us to send your goods quickly but this also means that we’re unable to make changes to your order, including delivery address, changing colours and sizes or removing items.
What is my tracking number?
Once your online order is dispatched you will receive an email from us to your nominated email address. This will include your delivery details, tracking number and a link that will allow you to track the status of your delivery. Should this be missing, please check your junk/spam folder in your email.
I have not received all of the items that I had ordered
We may fulfil your order from multiple locations, in this instance, your purchase will be split into multiple parcels. You will receive separate emails from Australia Post with separate tracking numbers for each parcel.In the event of a split parcels please be assured that you will not incur any additional shipping charges.
Do you ship internationally?
Currently we only ship to New Zealand. For delivery to New Zealand please visit our NZ site. Simply click 'NZ' at the top right-hand corner of the screen to shop on our New Zealand store or head to www.styletread.co.nz. Prices are in NZD and shipping is charged at a flat rate of $15, or free for orders over $100.