Delivery

For all deliveries in Australia, authority to leave is preselected at checkout so at the time of delivery, you will not need to be present and your parcel will be left in a safe place if the driver deems it is safe to do so. If you have unticked this option, you will be required to sign for the parcel.

Once you have placed your order, we start picking and packing your items as quickly as possible. This helps us to send your goods efficiently but this also means that we’re unable to make changes to your order; including delivery address, changing colours/sizes or removing items.

Once your online order is dispatched, you will receive an email to your nominated email address. This will include your delivery details, tracking number and a link that will allow you to track the status of your delivery. Should this be missing, please check your junk/spam folder or alternatively contact our customer care team and they will be happy to assist.

Yes! However, we currently only ship to New Zealand. If you are located in New Zealand, simply head to www.styletread.co.nz. Prices are in NZD and shipping is charged at a flat rate of $15, or free for orders over $99.

We source items from various locations to ensure you receive your order as soon as possible. Therefore, some products ordered may arrive separately. There is no additional shipping cost associated with multiple deliveries.

Occasionally, one of our retail store brands will dispatch your items. In this instance, shipping notifications and parcels may come directly from them. These brands include: Williams, Mathers, Midas and Mountfords.

Orders containing more than one item may be split into multiple parcels. In the event of this occurring, you will receive separate emails from StarTrack with different tracking numbers for each parcel. Please be assured that you will not incur any additional shipping charges.

Australia Post Collection Point is a national parcel collection service that lets you have your order delivered to a secure location, such as a 24/7 Parcel Locker or local Post Office, instead of your home or work address. With thousands of locations across Australia, you can choose a convenient spot and collect your parcel at a time that suits you. Once your order arrives, you'll receive a notification with details on how and when to collect it.

If you have a free My Post account, you can choose Parcel Collect for your parcel deliveries. Just choose the closest Post Office and collect your parcel when it suits, within 10 business days. For more information go to Australia Post.