DJANGO & JULIETTE
Tyrese Scotch Leather Calf Boots Hs is rated 1.0 out of 5 by 1.
  • y_2022, m_7, d_1, h_21
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Tyrese Scotch Leather Calf Boots Hs

$269.95
Rated 1 out of 5 by from Extremely poor fit - not true to size I am a true size 39 and this boot was so tight in the foot area that I was unable to get my foot beyond the zip and it wouldn't go anywhere near the heel area so I was unable to even get my foot in the boot at all, there being no room for my toes to go any further in the boot, so a gap at the toe end and super tight. I had previously ordered and returned the Django & Juliette Tilda Scotch Lea-Stretch which is an identical style just a knee high length, and the fit was fine in the foot area of the size 39. I returned them due to the calf area being too tight with little to no stretch for the average women with regular calf muscle size. When discussing the extremely small sizing of this boot the customer service representative I spoke with on 18.05.2022 was unhelpful when I suggested the boot description be updated online to reflect just how small they are, with her stating they didn't have the time to do this due to their footwear volume. I thought this unacceptable as it means customers are purchasing boots that are not going to fit and then having the hassle of arranging a return, printing out return documents and getting an eventual refund. This could all be avoided by simply updating the description to say order next size up as runs extremely small. I was going to order a size 40 as I really love the style, but the customer service attitude and this being the second return and third time ordering for a boot that may or not fit in a size 40 just isn't worth the hassle. I'm unimpressed that the boot description is not going to be updated as leaving it as is, is not customer focused and is deceptive in its current sizing description as true to size, when it is anything but.
Date published: 2022-05-18
  • y_2022, m_7, d_1, h_21
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  • loc_en_AU, sid_DJ17745-TPS-LE, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
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  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getReviews, 8.81ms
  • REVIEWS, PRODUCT