Read what happy Styletread customers have to say...
Hi
"Just wanted to drop you a line and let you know how impressed I am with your company. Your website is so user friendly, thhe delivery time was exceptional and the shoes ......well I just love them. Many thanks. I'm hooked.
Regards,
Judy
Hi,
On tuesday i ordered a pair of shoes from your website from the first time. ive wanted this style of shoe for so long so i was really excited that you had them. i ordered one pair on tuesday and received them today, which was fantastic as i didnt expect to get them so quick! i ordered another pair yesterday so hopefully il get them tomorrow. just wanted to thank you guys, the shoes are amazing and were at such a good price, the delivery was perfect and fast i will definitely purchase from you again!!! thank you!!!!
Bridget
Hi,
I just wanted to let you know that I'm so thrilled to have discovered your company! I used to live in the States and used Zappos all the time to buy shoes and I really miss it, having moved back to Melbourne! It's a great idea to start such a website here in Australia.
I've already bought 2 pairs of shoes from you so thank you!
Chana
Hi ,
This is the first time that I have bought shoes from you and I just wanted to say that I am very impressed by your web site , your range and prices and by your super-fast delivery , the shoes arrived today and are perfect .
Thanks ,
Hazel
Dear Jessie
I have finally received the pair of shoes I was wanting, and I am not going to lie, i may be a boy, but i LOVE THEM! I love your service, these shoes fit perfectly and look incredibly. You have NO idea how much I have needed a new pair! This is grand. The backs aren’t as comfy as I would have liked, but these are the FIRST pair of shoes with the right narrow fit and a nice design. Glad now I tried quite a few pairs, because I know I am happy now with these:D
Cheers heaps - the others haven’t been returned yet (as in refunded) but I am sure they will be done before the weekend. I recieved an email saying they were recieved and were being returned / processed, i guess ill just wait!!
I appreciate your service and love your work!
Thanks
David
I'm extremely impressed at your service levels!
Hi Abby,
Thank you VERY MUCH for replying so promptly... surely that has to be a record for a business responding to a general customer enquiry? : )
Please forward my response to your manager/supervisor as I'm extremely impressed at your service levels and wish more customer service reps were like you.
Abby, I appreciate your advice as to the cost of international postage, however, I have just placed my first order with Style Tread and have opted to have my Skechers shoes posted to my Mum's address in Perth so that she can then arrange for freight from Perth to Singapore.
Thank you once again for your super prompt and helpful response - it's greatly appreciated.
Thanks and best regards"
Jo
Excellent to find a real person looking after things
"Hello Hannah! They have arrived and they are excellent. I love them and my feet are now warm. I will definitely be using your site again..now I can buy shoes at work! Thank you for all your help excellent to find a real person looking after things. Thanks again!"
Hayley
Things are always easier when you know someone who's used the service
"I went into the Post Shop today and enquired. It was there, so somehow they overlooked putting a card in the post box. Glad I asked. And the boots are perfect! Thanks Hannah. As I was walking out I ran into someone I knew, who saw the box and immediately recognised the branding, so your advertising is working. I think these things are always easier when you know someone who's used the service too. all the best."
Isabel
Super happy new customer!
"Hi Styletread,
I made my first purchase from you yesterday -- and my order just arrived!
Seriously, I thought nothing in this world happened so fast. I'm super impressed. Great shoes, great price, amazingly fast FREE delivery - wow.
Thanks from a super happy new customer"
Karen
Very impressed and have had a pleasant online shopping experience !!
"Hi Abby,
Thank you for your email. That is great news! I am AU size 9, which is what I though I had originally ordered anyway - just having a moment obviously!
I would also like so say thank you for such great customer service and fast delivery. As a first time shopper I am very impressed and have had a pleasant online shopping experience (I have had bad ones before) and will definitely be coming back for more and have already recommended the website to other friends."
Emily
The service you provide has been great.
"Hey Service team,
The service you provide has been great, very simple site to use and it is wonderful to be responded to so quickly and fusslessly !! (not sure that is a word but I like the sound of it)."
Bronwyn Brown
Just received my first order and I'm absolutely delighted!
""Hi everybody there at StyleTread,
Just received my first order and I'm absolutely delighted size, fit perfect and look just like they do on your website! Cant wait to use my vouchers for future orders, Keep those styles coming."
Antoinette
Im loving my new shoes :)
"Hi Style Tread,
I just wanted to email you to say you guys have the most efficient, fast, amazing service I have ever encountered with online shopping from anywhere.
Although the shoes I was after were sold out for some time due to the immense popularity of them, once they were back and I ordered them, they arrived at my doorstep within 2 days. I am very impressed with your level of service and I will definitely be purchasing from you again
Im loving my new shoes :)
Thank you"
Melissa
THEY'RE GORGEOUS!
"Oh My Lordy!!
I've just checked my order from yesterday and it would seem I ordered a pair of boots from you just after 3pm yesterday.
Then, I arrived home from work today about 12.30 and not only are THEY HERE but also THEY'RE GORGEOUS!!!!!
Thanks so much for the amazing service and beautiful product."
Anne
Price free postage was fantastic, what an awesome company!
"Hi styletread,
I just wanted to say i Got my shoes today, they took less than 2 business days to get to me in Qld, the packaging was great and a few discount coupons which i will be using again! the shoes themselves were of high quality, cheap price free postage was fantastic, what an awesome company, I will be buying from you again and telling all my friends"
Sia
Your assistance has gone way above my expectations!
"This is the first time I have purchased from you and I did not except such a quick response and resolution. I have purchased many things online before and have had a similar problem, however when I contact the site, not only did I not get a response I was expected to pay for both items and never received the second one.
I appreciate this, I will be in contact with you if there is any issues with my account.
Once again thank you, your assistance has gone way above my expectations for an online store."
Alina
Delivery in less than 24 hours was fabulous!
"Thanks for your email.
The address change did get through as they did arrive this morning and they are awesome, in fact I have them on right now!!!!
Delivery in less than 24 hours was fabulous and I will certainly shop from Styletread again and will be recommending Styletread to everyone I know!!!
Cheers and have a great day."
Di
What great service you offer to your customers
"Hello Hannah, just want to say what great service you offer to your customers. I've never been so impressed before with any purchases I've made online. My full refund was credited to PayPal yesterday. Thank you very much."
Sue
Next day delivery and a style I had not seen any where else
"Just wanted to thank you for the fantastic service. I am very pleased with my purchase and am now busy telling family and friends about the great website and service. Next day delivery and a style I had not seen any where else. I know where I will look first for shoes from now on."
Alison Robinson
"Hi,
I would just like to take the time to thank you for such an easy service, it is so hard to find a good online shoe store to which you guys have done really well, the site is easy to use, the packages are always updating to the progress of the order and it was so quick.
Thanks!
Emily
Thank you for offering such a terrific service!
""Hi StyleTread, thankyou for offering such a terrific service- especially to people in rural/regional areas-its not always easy to access gorgeous shoes here!"
Amanda Bambling
This is the sort of service that will make you successful!
"Just wanted to let you know what a pleasure it has been to purchase from you guys. The orders come very quickly and the return I sent this week is being processed very promptly. This is the sort of service that will make you successful and that will give the international websites a good run for their money."
Juliana
Styletread, you have made my day!!
"My response this afternoon when I received my shoes was 'NO WAY' which made the whole office stop & look - so I got suitably embarrassed :) . This was for no other reason than they appeared on my desk 50 minutes after ordering online. This is quicker service than you get in physical shops! And they fit!
Needless to say quite a few fellow employees came up to me & said they were going to test the site to see if they could get their shoes delivered just as quick. I'm sure they will & Styletread, you've made my day!!"
Cathy
Great service, prompt delivery and love my shoes!!
"Just emailing to say thank you for my latest order! Once again - great service, prompt delivery and love my shoes. This time I got the size right first go - but my experience last time when I had to return for correct size, was still really great.
Love your work StyleTread - I will be a return customer for sure"
Angela
