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Styletread values your privacy and takes great care protecting the information you provide us.
Collection of Personal Information
When you create a Styletread account, the personal information we collect may include your:
- a) Name
- b) Delivery Address
- c) Email Address
- d) Telephone Number
- e) Mobile Number
- f) Date of Birth
- g) Gender
The personal information we collect from you will be used in some or all of the following ways:
- a) To deliver the products you have purchased via the Styletread website
- b) To communicate with you during the delivery process of the product and for customer support purposes
- c) To provide you with relevant product information
- d) To aid Styletread in the development of new products and services
- e) To optimize the site and your shopping experience
Styletread will communicate with you about your order and the purchased product using email and by phone. Account holders must provide a valid email address to Styletread for this purpose.
Styletread may also request feedback on your order, the shopping experience and the products offered via emails and surveys for the purpose of improving Styletread’s service and product offering. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by emailing email@example.com
When you select to be a Styletread subscriber, we'll also use your personal information to send you marketing or promotional information from time to time. You can opt out of receiving marketing information from Styletread at anytime by using the unsubscribe function within the electronic marketing material or by changing the settings under your My Account section.
Updating Your Personal Information
You can update your personal information anytime by accessing your account via the Styletread website. Use your unique identifier and password to amend your account details.
Security of Your Personal Information
We assure you that all information we collect will be safely and securely stored.
We protect your personal information by:
- a) Restricting access to personal information
- b) Maintaining technology products to prevent unauthorised computer access
- c) Securely destroying your personal information when it's no longer needed for our record retention purposes
When purchasing from Styletread, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact Customer Happiness on service@Styletread.com.au.
Disclosure of Personal Information
We value our customers and will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from the Styletread website.
There may be some exceptional circumstances for disclosing your personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.
Styletread is committed to complying with the Privacy Act and the National Privacy principles.
Complaints About Breaches of Privacy
If you believe that your privacy has been breached by Styletread, you can contact Customer Happiness on service@Styletread.com.au and all attempts will be made to resolve the matter.
Collection of Computer Data
When you visit Styletread.com.au, whether as an account holder or a visitor, our servers and our google analytics setup automatically records information that your browser sends whenever you visit a website.
This data may include information such as your computer’s Internet Protocol address, browser type or the webpage you were visiting before you came to our site, pages of our site that you visit, the time spent on those pages, information you search for on our site, access times and dates, and other statistics.
We don't treat the data collected as personal Information or use it in association with other personal information, though we may aggregate, analyze and evaluate such information to better tailor or improve the services or products provided.
Styletread will randomly select transactions and request for proof of identification via email for the purpose of credit card fraud prevention.
Creating a secure online shopping environment is extremely important and random identification checks ensures we can take further steps to prevent credit card fraud
There will be a three-working-day period in which to submit a copy of your driver’s license or similar photo ID via email or fax to Styletread. Once we receive the requested documentation, your order will be processed and shipped as soon as possible. If we do not receive the requested information within three working days your order will be cancelled and you will receive a full refund.
Address and Contact Details
Styletread Pty Ltd
Unit 3, 35 Carter St. (off Hill Road)
Sydney Olympic Park NSW 2127
ABN: 24 145 771 982
Tel: 1300 602 947